We use the very finest Grade A, 2-ply cashmere sourced from Mongolia and then knitted by hand in small artisan units in Kathmandu, Nepal. The small batch production ensures a very high level of finish that creates a world class product. Each piece is worked by hand by skilled artisans in Kathmandu using traditional techniques passed down through generations.

Absolutely not. Our cashmere is high grade and does not itch; it's supersoft.

Hand wash in cool water with a gentle detergent, or dry clean. Never wring or tumble dry.

Lay flat to dry away from direct heat.

Steam gently on a low setting, or lay flat and press with a damp cloth.

Avoid direct contact with a hot iron. Fold (never hang) and store in a breathable cotton bag with cedar balls to deter moths.

If you need to remove pilling you can use a cashmere comb or fabric shaver. Some pilling is natural in the first few wears and will reduce over time.

We offer free shipping in UK for all orders over £100.

We use Royal Mail Tracked 48. This means you should receive your package within 2-4 days.

You can email us at info@crumpetcashmere.com if you need a different service and we will do our best to help.

International packages are shipped at a flat rate of £20. All taxes and duty are payable by the receiver on receipt of the package.

We offer free shipping to you for all purchases over £100. Returns shipping is at your expense.

We accept returns within 30 days of purchase. Items must be unused, in their original condition and packaging.

Sale items cannot be refunded.

Once we receive and inspect your return, a refund will be applied to your original payment method within a few business days.

Send your item to: Ruby and Rudy Ltd, Unit 10, Brantham Mill Industrial Estate, Brantham, CO11 1QT, United Kingdom.

We are more than happy to write a free personalised note for you. You can email us at info@crupetcashmere.com and we will be happy to help,